Chloe Smith

I joined MDS in 2020. In my previous role, I was recognised as Top Performing Team Consultant and Top Performing Front Office Support in consecutive years for consistently exceeding targets, improving team efficiency, and enhancing service levels. At MDS, I was promoted to Senior Case Manager within two years and aim to continue advancing within the company by developing leadership skills and taking on more responsibilities. I also bring experience in doctors’ revalidation and qualified as a First Aider in 2024. My strong customer service skills and ability to build relationships with clients result in high levels of satisfaction and repeat business.

Working at MDS is incredibly rewarding. I enjoy being part of a diverse and talented team, where the collaborative environment fosters a sense of belonging. The sharing of knowledge and support from colleagues motivates me and enables me to produce my best work.

It is inspiring to work for a company that is genuinely committed to making a difference.

Everyone is approachable, and there is a true sense of teamwork. MDS’s dedication to understanding our members’ needs and achieving exceptional results makes me proud to be part of a team that truly cares.

Outside of work, I like to stay active and fit, having previously played semi-professional football. I also enjoy socialising with family and friends, and in my downtime, I love watching documentaries, especially those focused on psychology and true crime.