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Safe Practice for Better Healthcare: Consent, Capacity and Professional Boundaries

Safe Practice for Better Healthcare” focused on the issues that could be encountered when seeking patient consent. The webinar took place on 2 April 2025, from 19:00 to 20:30, and was delivered by members of our in-house medico-legal team, Prof Sam Shah and Dr Claire Peplow. The session included a moderated Q&A.

If you are a MDS member and would like to view a recording, get in touch at [email protected].

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Date: 2nd April 2025

Speaker: Professor Sam Shah

About the speaker:

Professor Sam Shah is a senior medico-legal advisor, solicitor, and clinician specialising in healthcare regulation, professional governance, and medico-legal risk. His career bridges clinical practice and legal advisory work, with extensive experience in regulatory compliance, professional conduct matters, and the legal dimensions of healthcare delivery and innovation.

Sam advises regulators, healthcare organisations, and digital health companies on medico-legal governance, clinical accountability, and regulatory strategy. His dual qualifications underpin his work in interpreting and applying regulatory frameworks governing healthcare practice, digital health technologies, and clinical service models.

Sam continues to provide strategic and legal advice across the UK and internationally on medico-legal risk, regulatory compliance, healthcare law, and health policy.

Webinar summary

Consent and Legal Framework

  • Consent is fundamental to all healthcare interactions and is increasingly a collaborative process focused on patient autonomy.
  • Types include implied, explicit (verbal), and informed consent.
  • Written consent is generally required for high-risk or invasive procedures, such as surgery.
  • Key legal cases, such as Montgomery v. Lanarkshire (2015), established that clinicians must inform patients of “material risks” that a reasonable person or the individual patient would consider significant.
  • Consent must be voluntary, informed, and is a continuous process rather than a single event.
  • Failure to obtain proper consent can lead to legal accusations of battery or clinical negligence.

 

Capacity and Vulnerable Populations

  • Under the Mental Capacity Act 2005 (England and Wales), individuals are presumed to have capacity unless proven otherwise.
  • The capacity test is two-fold: a diagnostic test (impairment of mind/brain) and a functional test (ability to understand, retain, weigh, and communicate information).
  • Capacity is decision-specific and time-specific.
  • For patients lacking capacity, clinicians must act in their “best interests,” considering past wishes, values, and consulting with family or legal proxies like Lasting Power of Attorney (LPA).
  • In children, individuals aged 16-17 are generally presumed to have capacity, while those under 16 may be “Gillick competent” if they show sufficient maturity and understanding.

 

Professional Boundaries and Digital Risks

  • Boundaries are essential for maintaining professional trust and preventing conflicts of interest.
  • Risks include romantic relationships with patients, “corridor consultations,” gift-giving, and inappropriate self-disclosure.
  • Clinicians should separate personal and professional social media accounts and avoid sharing identifiable patient information on public platforms.
  • Digital consent (e.g., electronic forms or video consultations) offers efficiency but presents risks like the “digital divide” and potential for information overload.
  • A case study highlighted the risk of receiving inappropriate patient images (e.g., an image of a child’s rash that includes genitalia) via electronic consultation systems, emphasizing the need for clear instructions to patients on what not to send.

 

Emergency Situations and Restraint

  • In genuine emergencies where a patient lacks capacity, clinicians should act immediately in their best interests to preserve life or prevent serious harm, documenting the rationale afterward.
  • Restraint (physical, mechanical, chemical, or seclusion) should be a last resort, used only when necessary and proportionate to the risk of harm.
  • All episodes of restraint must be documented and reported for transparency.

If you are a MDS member and would like to view a recording, get in touch at [email protected].

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